The recent incident of severe turbulence on a Singapore Airlines flight has prompted the airline to take a more cautious approach to in-flight safety measures. This includes implementing changes to their seatbelt sign policies and flight routes, as well as adjusting onboard services.
One significant change involves refraining from serving hot drinks or meals when the seatbelt sign is illuminated. This measure aims to minimize potential risks during periods of turbulence when passengers are required to remain seated and securely fastened.
Singapore Airlines emphasized its commitment to passenger and crew safety, stating that it will continue to review and refine its processes to ensure the utmost safety onboard its flights.
Following the incident, which resulted in the tragic death of a passenger and numerous injuries, the airline diverted the affected flight to Bangkok's Suvarnabhumi Airport for an emergency landing. Since then, Singapore Airlines has altered flight routes to avoid the area where the turbulence occurred, opting for alternative paths over the Bay of Bengal and Andaman Sea.
The severity of the turbulence is evident from photographs taken inside the aircraft, which show damage to overhead cabin panels, dislodged oxygen masks, and scattered luggage. Many passengers sustained injuries, with some requiring intensive care for the spinal cord, brain, and skull injuries.
Despite this unfortunate incident, Singapore Airlines maintains a strong reputation for safety and reliability within the aviation industry. While incidents like this are rare for the airline, they serve as reminders of the importance of ongoing safety measures and protocols to safeguard passengers and crew alike.