Booking flights has become an exhilarating experience with the latest innovation from IndiGo, India's most beloved airline. They have introduced their AI booking assistant, 6Eskai, on WhatsApp, revolutionizing how travelers plan their journeys. Yes, you read that correctly – now you can manage your travel arrangements effortlessly while chatting with friends. Isn't that amazing? IndiGo's 6Eskai isn't your run-of-the-mill assistant; it's crafted on an advanced AI platform developed by Riafy, a distinguished partner of Google.
Think of it as your digital travel concierge, available round the clock to assist with booking tickets, checking in, generating boarding passes, verifying flight statuses, and even answering any travel-related queries you might have – all seamlessly integrated into WhatsApp. It's like having a personal travel guide right in your pocket, and it communicates in your preferred language – English, Hindi, or Tamil. To get started, simply send a WhatsApp message to +91 7065145858.
Leveraging the power of Google Cloud’s state-of-the-art Large Language Models, 6Eskai promises to streamline the travel experience for frequent flyers. Through sophisticated prompt engineering, it not only understands your requirements but also adds a touch of humor to make interactions enjoyable. This assistant doesn't just fulfill tasks; it does so with finesse.
No matter the task – booking flights, applying discounts, checking-in online, selecting seats, planning itineraries, or seeking advice – 6Eskai handles it all effortlessly. And if you ever prefer human assistance, 6Eskai can seamlessly connect you with a live agent.
Neetan Chopra, Chief Digital & Information Officer at IndiGo, expressed enthusiasm about this new offering, stating, "We are thrilled to introduce our AI-powered travel booking assistant, 6Eskai, on WhatsApp. As India's preferred airline, IndiGo remains committed to delivering superior digital services through cutting-edge technology. This new feature underscores our dedication to technological innovation and enhancing customer experience. It aims to provide immediate, personalized support to our esteemed customers, reflecting IndiGo's steadfast commitment to progress and customer satisfaction.”
Bikram Singh Bedi, Vice President and Country MD at Google Cloud India, echoed the excitement, remarking, “We are excited to collaborate with IndiGo, a brand renowned for exceptional customer experiences and pioneering solutions in aviation. By harnessing Google Cloud’s leading AI technologies, IndiGo will deliver innovative customer experiences, tackling complex challenges and delivering enhanced value to users.”
IndiGo’s introduction of the new WhatsApp assistant, 6Eskai, promises to elevate your travel booking experience with seamless efficiency and added enjoyment. So, the next time you need to book a flight, check your flight status, or simply engage in a friendly chat, remember – IndiGo is just a WhatsApp message away. Happy travels!
