Blinkit, the leading quick commerce platform, has introduced a groundbreaking service that allows users to book an ambulance in emergency situations through its app. This new initiative, known as the 10-minute Blinkit Ambulance Service, is set to revolutionize how users access emergency medical care. The service promises to dispatch an ambulance that will reach the user within just 10 minutes, ensuring that critical medical assistance arrives quickly in times of need. This move marks a significant step for Blinkit, which is already well-known for offering a wide range of services, including grocery delivery, fashion, stationery, and more.
Currently, the Blinkit ambulance service is being tested in Gurugram, where it officially launched on January 2, 2025. Although the service is still in its early stages, Blinkit’s CEO, Albinder Dhindsa, shared that the company plans to expand the service to more cities in the future. The focus is on making the service not only efficient but also affordable, with Blinkit emphasizing that it is not aiming to profit from this initiative. Instead, the goal is to provide a dependable, cost-effective emergency response for those in need.
The Blinkit ambulances are equipped with a comprehensive range of life-saving equipment to ensure immediate medical care in emergency situations. These include oxygen cylinders, automated external defibrillators (AED), stretchers, medical monitors, suction machines, and essential emergency medicines and injections. Each ambulance is staffed by a trained paramedic, an assistant, and a qualified driver, all of whom are prepared to provide assistance in high-pressure medical situations.
The Blinkit ambulance service is designed to be as easy to use as Blinkit’s other offerings. To book an ambulance, users will simply need to open the Blinkit app and look for the ambulance icon, which will appear alongside other services such as grocery delivery and printing. Upon selecting the ambulance option, users will be prompted to enter their address, just like they would when ordering other products. Once the ambulance is booked, users will receive detailed information about the vehicle, including the medical equipment available on board, and the expected arrival time of the ambulance.
Dhindsa noted that Blinkit’s vision for the ambulance service is to provide reliable and timely medical assistance at an affordable price, with no intent to profit from the service. The company’s expansion of its services from groceries and retail to now include critical emergency medical assistance demonstrates Blinkit’s commitment to enhancing the lives of its users by addressing a wide array of needs.
The introduction of this ambulance service also highlights Blinkit’s broader goal of becoming an all-encompassing platform that offers more than just on-demand delivery services. With plans to expand to more cities in the near future, Blinkit is positioning itself as a key player in the Indian quick commerce space, helping to solve everyday problems while prioritizing customer well-being.
With the rising demand for swift and reliable healthcare services, especially in urban areas, Blinkit's new ambulance offering is well-timed. The company has proven its ability to innovate and meet consumer needs, and this move is expected to have a lasting impact on how urban populations access emergency services. The 10-minute ambulance service, if successful, could set a new benchmark in emergency healthcare logistics, making timely medical care as accessible and efficient as Blinkit's existing offerings.
